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Purple Tuesday - improving customer access and experiences

Purple Tuesday 2019 is an international call to action, focused on changing the customer experience for disabled people.

Insurance Day of Giving 2019

On Thursday 7 November, the insurance industry is uniting to take on the 21st century's biggest killer. 

New rules for drone users

The rules for owning and operating a drone in the UK have changed.

CII trust tool

Every quarter, the Chartered Insurance Institute (CII) conducts research with consumers and SMEs about their experience with buying, renewing and claiming on insurance products.