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Professional Focus: Code of Ethics - Focus on financially inclusive customer outcomes


Publication date:

17 November 2020

Last updated:

17 November 2020


Professional Focus

How to engage with the Code of Ethics Companion Guide on Financially Inclusive Customer Outcomes.

Following the publication of the Chartered Insurance Institute's (CII) second Code of Ethics Companion Guide, on Financially Inclusive Customer Outcomes, this webinar aims to help members understand and engage with the Companion Guide, and bring the principles of Financially Inclusive Customer Outcomes to life through examples and case studies.


Learning objectives:

  • Members will understand the CII Code of Ethics Companion Guide on Financially Inclusive Customer Outcomes, and be able to apply the principles to real-life scenarios.


View the webinar HERE

This document is believed to be accurate but is not intended as a basis of knowledge upon which advice can be given. Neither the author (personal or corporate), Society of Underwriting Professionals or Chartered Insurance Institute, or any of the officers or employees of those organisations accept any responsibility for any loss occasioned to any person acting or refraining from action as a result of the data or opinions included in this material. Opinions expressed are those of the author or authors and not necessarily those of the Society or Chartered Insurance Institute.